Waste Terms and Conditions

1. About Us
1.1. Prescott Fairchild Limited (The Company) is registered in England and Wales at Companies House, no 11517557 with a registered address at 10A Binstead House, 5 Vermont Road, London, SW18 2AD.
1.2. Waste Carrier license CBDU252232

2. Basis of Sale
2.1. The Terms and conditions are the whole agreement between the Client and The Company for the provision of our removal service.
2.2. The estimated value for our service that is provided without inspecting the location of clearance and which is agreed by both parties is a contract that is created between both parties, whether by telephone, email or otherwise.
2.2.1. We reserve the right to alter the estimate if on visual inspection at the clearance site the information provided at the time of the initial estimate was misleading, incomplete or inaccurate.
2.3. If the estimate was provided on inspection of the site and the estimate is agreed, this then forms the contract between both parties. Any previous estimate will be invalid.
2.4. A quote will be valid for 30 days unless we notify you in writing that it has been withdrawn.

3. Cancellations and Charges
3.1. Booked collections may be amended or cancelled 48 hours before the booked collection by confirming with the bookings team. Amendments or cancellations made within 48 hours of a booked collection may incur a £30 administration charge.

4. Provision of Services
4.1. We will make every effort to provide the service at the date and time agreed. But there may be circumstances beyond our control that may force us to revise the time of collection. We will inform you as soon as possible of a mutually convenient revised time.
4.2. We will make every effort to be as careful and considerate to the site aspossible.
4.3. If we are unable to remove any item from the location in tact due to limited space, we will dismantle the object in situ.
4.4. Our prices are structured to include time for loading the vehicle and increases with an increased volume. If the clearance takes longer than the respective time to the volume filled we reserve the right to charge an additional time fee.
4.5. You shall provide any employee of ours, or agent or subcontractor with free and safe access to the items being removed. You must inform us when discussing the estimate of any special circumstances related to the removal e.g. very heavy items, long distance from parking or hazardous items. If we are not aware prior to commencing the work then we have the right to cancel or change the estimate. This will be informed to you before continuing ontask.
4.6. You confirm that you have full authority to allow us to remove these items and shall indemnify us from and against any cost or expense we suffer or incur from any third party due to this.
4.7. Once the items have been removed from site, the items must be deemed non-returnable. In most cases they will be but there may be incidents preventing this from happening.
4.7.1. The onward journey of the items is the responsibility of The Company and deemed best suited at that moment.
4.7.2. The client can suggest a preferred path or indicate a preferred charity shop for items to be donated providing that it is within reasonable distance, time and suitability but the company is under no obligation to fulfill this.
4.8. If we detect or suspect any dangerous goods including asbestos or any other hazardous material we will vacate the site immediately and not be responsible for further collection and disposal. In such event you shall be liable to pay for the services in full.
4.8.1. If we need to appoint a specialist to dispose of already loaded goods that we were not aware of, this will be charged to you.
4.9. We must be aware of any sharp or dangerous items e.g. knives, needles, broken glass prior to commencing the work for safety reasons.
4.10. Any information that may be necessary for the safety of our staff must be made clear to all prior to starting for their safety.

5. Price and Payment
5.1. The price of our services will be set out in the estimate we provide you.
5.2. We may invoice you at any time after the removals service.
5.3. The invoice must be settled within 28 days of the date the invoice has beensent.
5.4. If no payment has been made or no indication as to when the invoice will be settled we reserve the right to charge interest at 8% plus the bank of England base rate per annum until the invoice has been settled in full.
5.5. We reserve the right to cancel or postpone any further work until the balance has been
settled.

6. Confidentiality
6.1. Each party shall keep in strict confidence all information which is of a confidential nature and which has been disclosed. This includes any items collected unless indicated otherwise.

7. Limitations of Liability
7.1. This clause does not exclude or limit in any way our liability for:
7.1.1. Death or personal injury caused by our negligence;
7.1.2. Or fraud or fraudulent misrepresentation; 7.1.3. Or any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or
section 2 of the Supply of Goods and Services Act 1982.
7.2. Subject to clause 7.1
7.2.1. Under no circumstances whatsoever shall we be liable to you whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the contract;and
7.2.2. Our total liability to you in respect of all other losses arising under or in connection with the contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall no circumstances exceed the price of our services under the contract in question.

8. Events outside of our control.
8.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside of our reasonable control.
8.2. These major events includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, without limitation the following:
8.2.1. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or
8.2.2. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
or
8.2.3. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; or
8.2.4. Impossibility of the use of public or private telecommunications networks.
8.3. Our obligations under these Terms are suspended for that period that the major event continues, and we will extend the time to perform these obligations for the duration of that period. We will take reasonable steps to bring the major event to a close or find solutions by which our obligations under these terms can be performed despite the major event.

9. Termination
9.1. We may terminate the arrangement between us at any time by providing you with 48 hours’ notice.
9.2. You may terminate the arrangement between us at any time by providing you with 28 Days’ notice.
9.3. Termination will not affect either party’s outstanding rights or duties including our right to recover from you any money you owe us under these Terms.

10. Communications
10.1. All written communications must be sent to

10A Binstead House, 5 Vermont Road,
London, SW18 2AD or emailed to info@prescottfairchild.com We may give notice to you at either the email or postal address you provide to us at the time of booking. Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email, that the email was sent to the specified e-mail address of the addressee.

11. Data Protection
11.1. We will only use the personal information you provide to us to provide the services, or to inform you about similar services which we provide, unless you tell us that you do not want to receive this information.
11.2. We will not pass your data to third parties.

12. General
12.1. Please check that the details in these Terms are complete and accurate before you commit yourself to the contract. If you think that there is a mistake, please make sure that you ask us to confirm any changes in writing, as we only accept responsibility for statements and representations made in writing by our authorised employees and agents.
12.2. Any advertising we issue and any descriptions contained in our catalogues or brochures are issued or published solely to provide you with an approximate idea of the services they describe. They do not form part of the contract between you and us or any other contract between you and us for the supply of the services.
12.3. We have the right to revise and amend these Terms from time to time. You will be subject to the policies and terms in force at the time that you order our services from us, unless any change to those policies or these Terms is required by law or government or regulatory authority in which case it will apply to orders you have previously placed that we have not yet fulfilled.